Privacy Policy

Last updated:

Reward & Reconnect ("we", "our", or "us") operates the rewardreconnect.com website and web application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

We collect information you provide directly to us when you:

• Create an account (email, business name, phone number)
• Add customer records (names, phone numbers, birthdays)
• Use our messaging features
• Contact us for support

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send automated birthday greetings on your behalf (Pro/Team plans)
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions

Data Storage

Your data is stored securely using Supabase, a trusted database platform with enterprise-grade security. We do not sell, trade, or rent your personal information to third parties.

SMS Messaging

When you use our SMS features, messages are sent through Semaphore, a Philippine SMS gateway. You are responsible for:

• Obtaining consent from your customers before messaging them
• Your own Semaphore account and SMS credits
• Complying with Philippine telecommunications regulations

Cookies

We use localStorage to maintain your session. We do not use tracking cookies or share data with advertising networks.

Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your customer data

Children's Privacy

Our Service is not intended for use by children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our website or social media channels.